Midnight Vaper Privacy Policy Statement

During the regular course of business for the purpose of providing our products and services Midnight Vaper may collect some personal information about our customers and visitors.  This policy outlines what information may be collected, why it is collected and how it may be used.  All information obtained is stored digitally, responsibly and is solely for the purpose of providing our services and meeting our customers needs.

What information do we collect?

We may collect the following information: Name, Address, Phone Number, Email Address, Date of Birth, Payment Card Number, Payment Card Expiry Date, Purchase History, Product/Service Preferences, Customer Satisfaction Info, Opinions about Products and Services.

When you visit our website we also may collect: information about your computer, including your IP address, the type of operating system and browser you use, and your computer's location, what pages you visit on our site and what links you click on, what other sites you've visited recently (Analytics).

How do we use this information?

The main reason we collect this information is to facilitate our services to the customer.  This include fulfilling orders, providing customer service, providing delivery services, completing sales transactions, facilitating our loyalty rewards program, facilitating our product reviews, and as obliged by law, facilitating age verification.

If it's a necessary part of any of these transactions, we may disclose your information to another company. For example, when you make a purchase on our website we provide your payment information to our payment processors. We also pass on your name and address to a courier company to complete a delivery.

Use of Personal Information for Secondary Reasons

In some instances, such as when a customer voluntarily registers for our Newsletter, we may use collected information for marketing purposes such as sending company news, offers, coupons, contests etc.

We may disclose your information if we are required to by law.

How do we gain consent?

When you provide us with personal information to register an account, complete a transaction, verify your credit card, place an order, arrange for a delivery, return a purchase or rate or review a product or service, we assume you consent to our collecting it and using it for our stated reasons only.

If we ask you for personal information for a secondary reason, like marketing, we will either ask you directly for your consent or provide you with an opportunity to opt out.

How do I opt out?

You can opt out of secondary use such as marketing purposes simply by not subscribing to our newsletter or by unsubscribing if you are already subscribed.  Midnight Vaper's policy is to limit newsletters or company emails to a maximum of four per year.

How do I get more information?

Our staff will be happy to answer any questions you may have about your personal information. If you would like more information about our policies, or you would like to see exactly what personal information we have about you in our records, or you wish to register a complaint, please email info@midnightvaper.ca

You can also contact the Privacy Commissioner of Canada for assistance between the hours of 8:30 a.m. to 4:30 p.m. est, at:
Toll-free: 1-800-282-1376
Phone: (819)994-5444
Fax: (819)994-5424
TTY: (819)994-6591

or by mail at:
30 Victoria Street
Gatineau, Quebec
K1A 1H3

or on the web at: